Frequently Asked Questions

  1. Download and Install the Mwang App. Once installed,
  2. Open and tap on Register.
  3. On the new screen provide your Name, Email, and Phone Number
  4. You will receive an OTP on the phone number you provided to verify ownership
  5. Once verified, you can now login and start using M-wang.

You are required to provide your national ID and passport photo upon request by M-wang Agent.

Visit any Mwang agent near you to deposit cash to your M-wang Wallet. Once with the agent, hand over the cash for deposit. You will receive a notification once the funds are reflected in your account.

Yes. You can deposit or withdraw cash to or from your electronic wallet using an M-wang agent.

M-wang agent in Every town has a banner with the Innitials M-wang in their shops. You can find a M-wang agent near you by looking for the Banner. You can also search for a M-wang agent near you on our website.

You can deposit any amount to your Electronic M-wang account.

To send money,

  1. Open the Mwang app,
  2. Tap on the send money button,
  3. enter the amount you want to send, and tap send.
  4. You will receive an instant notification once the funds are remitted.

There is no limit on the amount that can be sent using M-wang.

To withdraw cash, visit any M-wang Agent near you. Login to your M-wang app and click withdraw. Enter the M-wang Agent No and the amount you want to withdraw, then tap withdraw. Once the withdrawal is successful, the agent will give you cash equivalent to the amount you withdrew.

You can use M-wang to make payments in any shop with an M-wang till or M-wang pay bill account.

To become a M-wang Merchant, simply apply for an M-wang business account via the App. You must provide your national ID and business details for verification purposes.

As a M-wang agent, you earn a commission on every client's deposit or withdrawal. You can earn up to 0,000CNY a month as an M-wang agent.

To transact as an agent, you are required to have some float. To deposit float, visit any bank near you, fill in the deposit slip by providing your full name as registered in M-wang, and deposit the funds to the designated account provided by the bank.

When depositing funds to your agent account, it tends to reflect within 1 hour. If the funds do not reflect or you encounter any issues depositing float, email us at [email protected] and our customer care will get back to you within an hour to resolve the issue.

How does M-wang ensure the security of my transactions?

All information including transaction is secured using SSL. Your data is encrypted

Go mobile, Simplify Payments with M-Wang